Having worked across the telecommunications, technology, and lifestyle sectors as a customer experience (CX) and user experience (UX) content designer, I can work with your CX/UX team across all content design needs.

How luu can help you

• Keep the audience/customer at the centre of all content created

• Identify usability and accessibility issues and advise how to fix them

• Work with UX designers on wireframes, components, and brand documentation to ensure content speaks to your audience effectively in an on-brand manner

• Ensure your audience can find content easily and understand it quickly. For example, technical content and help information.

• Help research and user-test customers on potential designs and content. Collate feedback and help find solutions for the customer and the business.